From the first record to the final decision.
FILE COVER SHEETDT-2026-001842
Keep this sheet on the front of the file.
Scan → check → confirm receipt| Desk | Date received | Received by / signature / note |
|---|---|---|
Record a letter or create an internal document. DocTrail gives it one reference. Print a cover sheet for paper; upload a file for digital.
Choose a department and, if needed, a named person. The trail records who sent it and when.
Scan the cover sheet or open the digital record. Check the destination, then Confirm receipt. Only confirmation starts the receiving desk’s clock.
See who has it, how long it has been there and when it is due. Alerts highlight work that needs attention.
Close the work. Every handover, note and attachment stays on the same record for review.
Follow one document from registration to completion, then explore the system on your own.