DocTrail / security
Control who can see what.
Access follows permissions. External tracking shows only what your organisation chooses to share.
A view across the organisation.
SubjectVisible
SenderVisible
Movement historyVisible
Internal notesVisible
AttachmentsVisible
Public statusVisible
Reference + access code
External lookup requires both. Its response excludes internal notes, staff details and attachments.
Recorded actions
Registration, handovers and receipt append events. The interface preserves previous events.
Role-based actions
Views control registration, routing, reporting and administration. Production authentication must be connected before organisational use.